FAQ General
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Guarantee Conditions
- Warranty claims can be made for material defects (defective manufacture) within two years after the purchase of the weapon.
- The customer must immediately contact an authorised dealer of the manufacturer after an appearance of a defect. The customer has to state that he wants to claim this warranty immediately or within two weeks of the appearance of the defect.
- The warranty will be handled exclusively by the manufacturer's authorised dealers where the weapon was purchased. A claim under the warranty or warranty services cannot be made directly to the manufacturer. If a customer (as a consumer) has purchased a weapon directly from the manufacturer, he may claim the warranty directly from the manufacturer.
Attention: Even if the weapon was purchased in another country, the warranty must be processed through the dealer where it was purchased.
For the whole guarantee conditions please have a look on our website.
How to fill my compressed air cylinder?
What do I need to be aware of when filling my compressed air cylinder by hand pump?
Can I fill my cylinder to 300 bars?
How often can I fill my cylinder with a 300 bars filling cylinder?
Should I store my compressed air cylinder completely empty?
Can I use helium or nitrogen to fill up my air cylinder?
Do I have to unscrew the air cylinder after shooting?
Which oil should I use for the grip care?
Which wood is used for our stocks and grips?
How should I store my weapon?
General information about our service
Can I send my defective diopter directly to Steyr Sport for repair?
What do I have to pay attention to when adjusting my trigger?